ISC "PAKHRA"

• Access is not provided through the front door from Exit and Proximity map buttons. From the workstation console DPU access is provided.

  The most likely reason is that PPKOP-501 is in the Armed state.
  
  To provide local point control mode access (using the Exit button and the “Proximity” card) it is necessary to apply for this PPKOP-501 from the automated workplace of the DPU command Disarm.

• All PPKOP-501 devices operating in point mode access control do not execute the command to close the locks. Other commands issued by the operator of the DPU automated workplace PPKOP-501 are fulfilled.

  Reason for failure of PPKOP-501 control commands to close the locks is the translation of the module SLZ concentrator into emergency mode, in which unlocking of locks at all points is ensured access.
  
  To restore the operation mode of access points it is necessary to transfer the hub module from the workstation DPU SLZ in normal mode.

• Communication between SLZ and PPKOP-501 is not provided. Communication between SLZ and There is an automated workplace of the DPU.

  Communication between SLZ and PPKOP-501 devices is carried out via address line of the RS-485 interface. All Control Panels connected to the line in parallel. Malfunction the input circuit of one of the devices can serve the reason for the lack of communication with others devices.
  
  To localize a device with a faulty RS-485 port required:
  
  • Disable the communication line between the hub module and PPKOP-501.
  
  • Measure constants with a digital multimeter voltage at terminals A and B relative to the GND terminal concentrator module connection boards (PPMC). On terminal A, the voltage level should be within within UA=2.8±0.15 V. At terminal B the level voltage should be within UA=1.9±0.15 V.
  
  • Connect PPKOP-501 to the line one by one, controlling voltage levels UA and UB. If at connecting another device, measured levels voltages at terminals A or B will differ from mentioned above, you need to turn off this device from the line and repair the RS-485 port.
  
  • After disconnecting a device with a faulty port the remaining devices must restore communication with SLZ concentrator module.

• The DPU automated workplace protocol receives notifications from PPKOP-501, working in access point mode, about blocking doors. The door closer ensures that normal closure.

  Reasons for receiving this notice at the automated workplace of the DPU may be:
  
  • Malfunction of the magnetic contact detector, device included in the AL circuit 1
  
  Actions: Check serviceability magnetic contact detector. Check AL resistance.
  
  • Insufficient time for the “Open state” parameter doors", specified in the database of this device in the workstation DBA.
  
  Actions: Check this parameter by sending on this device the command “Request the parameter “Time” door open state" from the Engineer's workstation. When need to adjust this parameter in database and write it to the device.

• The DPU automated workplace receives notifications about a lock malfunction AL-400 Premium, while the lock ensures closure doors.

  The serviceability of the lock is monitored by a built-in lock Hall sensor connected to the AL 4 circuit PPKOP-501. Reason for receiving this notice there may be incorrect operation or malfunction this sensor.
  
  It is necessary to check the mutual installation and availability dirt on the armature and lock body, check AL parameters. If a malfunction is detected sensor, replace the lock.

• There is no duplex voice communication between the remote control workstation intercoms and devices PPKOP-501.

  The reasons for the lack of duplex voice communication may be be several:
  
  
  • • setting the volume controls to minimum audio devices (speaker and microphone) in Windows firmware
    
    
  • • incorrect choice of DPU connected to the automated workstation intercom used The necessary devices are installed on virtual phone at the touch of a button "Settings" in the context menu: handset-microphone and a speaker tube.
    
    
  For USB tubes devices must be selected:
  
  
  • • Audio playback (speaker) – USB Audio Device • Audio recording (microphone) – USB Audio Device
    
    
  When using an analog intercom devices PU-3:
  
  
  • • Audio playback (speaker) – Realtek HD Audio output
    
    
  • • Audio recording (microphone) – Realtek HD Audio Input
    
    
  • • the Voice server is unloaded on the computer of the workstation DPU

• There is no Video (client) on AWS monitors images from all video cameras.

  You need to check the connection via local network of a computer with installed workstation Video client and video server SLZ.
  
  All workstation computers must have Video Windows Firewall is disabled.

• The output voltage on the unit periodically disappears power supply PSP-500-27 UPS SLZ.

  The reason for the periodic loss of voltage on the output of the power supply may be cooling fan failure block power supply, resulting in overheating, thermal protection is triggered and shutdown occurs output voltage. After the decrease in internal power supply temperature control circuit connects output voltage.
  
  To ensure operation of the power supply it is necessary Restore cooling fan operation: Clean and lubricate the bearings or replace them with new ones.

• How to configure the reader connection "Proximity" cards for entering identification numbers to the database?

  The Proximity card reader is connected to Computer workstation Engineer via TM-USB adapter.
  
  Identification numbers are read via a virtual COM port whose number can be determined in Device Manager: Ports (COM and LPT) → USB Serial device (COM X) , where X is the number of virtual consistent port.
  
  This number must be entered in the AWS settings DBA: File → Settings → Ports → COM port number X.

• On the video client monitor in the image arriving there is periodic interference from the video camera in the form of barely noticeable inclined lines.

  It is necessary to check the reliability of the screen connection coaxial cable to the GND terminal of the device connection of a video camera (UPVC), as well as reliability connecting a twisted pair signal line to the terminals B- and B+ UPVK and connection board PVS-8.

• When organizing voice communication between a telephone workstation DPU and speech protrusions are observed to be one-sided transmission of speech signals from the remote control workstation to the intercom device, there is no transmission in the opposite direction.

  Possible reasons for the lack of speech signal in telephone handset AWP DPU:
  
  • incorrect choice of DPU connected to the automated workstation of the intercom used in the settings Sound recording
  
  • incorrect choice of DPU connected to the automated workstation of the intercom used in the settings virtual phone software "Pakhra"
  
  • microphone signal level control on the virtual the tube is in its lowest position
  
  • recording level control built into Windows settings is in the lowest position

• When the Video Server workstation is running, no automatic deletion of old video archive.

  • Check the settings for the start thresholds and end of file deletion. Set in settings Video servers in the Computer Monitoring section free disk space thresholds start deleting 5000 MB files and end of deleting files 30000 MB.
  
  • In the Windows section System Properties in the subsection System Restore" Disable Disk Options system recovery on disks intended for video archive recordings.
  
  • In the settings, set the recycle bin on drives for Video archive recording parameters:
  
  
  • • Limit cart volume (as a percentage of device capacity) – 0%
    
    
  • • Destroy files immediately after deletion, do not putting them in the cart

• How to record a selected fragment video recordings on removable media?

  On the workstation monitor, Video Client must be selected for viewing in single camera mode required video camera. Select the date and time on the monitor screen video recordings. Click the play button in the form green triangle.
  
  After downloading the selected video fragment from the archive Video servers on the workstation Video client are activated on it viewing and recording control buttons.
  
  Click the button with the image of a floppy disk Save video fragment to file (second from right). In the opened window, specify the file name and recording path video fragment.
  
  

• How to play on a computer (not included in the composition ISC “Pakhra”) video fragment recorded on flash drive?

  Play the recorded video on your computer possible using a special program Player.exe. Must be copied to this computer in one folder files Player.exe And playm4.dll (located on the installation disk in folder Player). Run file Player.exe and select a file to view, specifying the file type All Files (*.*).

RSPIS "RADIO NETWORK"

• How to change the operating frequency of RSPIS “Radioset”?

  If, for organizational or technical reasons, working RSPIS it is necessary to change the denominations main operating frequencies, then it is necessary to carry out work in the following sequence:
  
  
  • • Evaluate how much the new frequency differs from current. If the deviations are more than 150 kHz, then in this case it is necessary to configure duplexer to new resonant frequencies. This can be done by contacting duplexer manufacturer or at our address. If a new duplexer setting is not required, then let's move on to the next step.
  
  
  
  • • In CSA CCO “Radioset” automated workplace database we select UOS parameters. Set the values again frequencies entered into the first free reserve channel (i.e. we enter the values of new operating frequencies as parameters of the backup communication channel RSPIS "Radioset").
  
  
  
  • • We record the TM master key with new parameters systems (Technical security means → Repeater “Radioset” → Properties → Write key).
  
  
  
  • • Programming the repeater “Radioset” master key TM (enter system parameters and ratings frequency channels). Exiting the mode programming the Radioset repeater and we give the opportunity to work RSPIS for 1 hours.
  
  
  
  • • In CSA CCO “Radioset” automated workplace database we select UOS parameters. Setting the new values operating frequencies into the main communication channel.
  
  
  
  • • We record the TM master key with new parameters systems (Technical security means → Repeater “Radioset” → Properties → Write key).
  
  
  
  • • Programming the repeater “Radioset” master with the TM key a second time.
  
  
  
  • • Exit programming mode repeater "Radioset".
  
  
  
  • • Process of transfer to new operating frequencies completed.
  
  
  
  • • If everything is done correctly, then the UOS connection is RT "Radioset" will be restored. This speaks of system performance.
  
  
  
  • • If messages have been received for some objects An accident, then these object devices for some reason For some reason, we did not receive new system parameters. They will be restored automatically within 24 hours.
  
  
  
  If the object needs to be immediately taken under protection, then programming must be done using the wizard key TM the object device itself at its location placement.

• Possible malfunctions and their solutions

  • After first programming the repeater the built-in object device had an accident

    Parameters have been reset repeater to factory settings. It is necessary to re-introduce the composition of the system object device built into the repeater and set all its parameters through the automated workplace.

  • After second programming repeater
    no connection UOS – RT “Radioset”

    Parameters have been reset repeater to factory settings. It is necessary to re-introduce the composition of the system object device built into the repeater and set all its parameters through the automated workplace.

  • After programming the repeater communication
    UOS – RT “Radioset” is there, but there is a connection with everyone
    object devices disappeared

    Parameters have been reset repeater to factory settings. It is necessary to re-introduce the composition of the system object device built into the repeater and set all its parameters through the automated workplace.